Frequently Asked Questions
- Is hooami free?
- Is my profile private?
- How is hooami protecting children's privacy?
- Can I change my information?
- Can I change my profile picture?
- How do I change the layout/colours on my page?
- How do I report an error?
- I can't sign up
- I get an error when uploading my image
- I signed up to hooami, but I can't find my profile
- I want to delete my account, how do I do it?
Yes, hooami is and always will be completely free
Your profile information and picture are only available together by visiting your unique profile. Your information may be shown anonymously from time to time. Please read the terms and conditions for more information.
Where an age under 18 is selected during the sign up process, the resulting profile will be set to private.
Information cannot be changed once it has been submitted, so think carefully about your answers. If you wish to change or re-enter your details you must sign up again
You cannot change your picture once it has been submitted. If you wish to use a different image you must sign up again.
At the bottom of your profile is list of design templates for you to use. There is no need to code anything!
Please contact hooami with as much information as possible.
Please contact hooami describing the issue you are having.
Make sure you are using one of the supported file type - .gif and .jpeg. If you using a supported file type and you still receive the error, please contact hooami.
Please contact hooami with the unique profile ID you entered in the sign up process. If possible, please include the email address you signed up with. We will then attempt to link you to the profile.
Please follow the account removal process. Once an account has been deleted, it cannot be restored.